Terms and Conditions
Welcome to Jessica Anita Events. By accessing or using our website [www.jessicaanitaevents.com.au] (the "Site") and our services, you agree to be bound by the following terms and conditions (the "Terms"). Please read them carefully.
1. Overview
It is a requirement to read the following Terms and Conditions prior to using our website and services. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
3. Acceptance of Terms
By using our Site and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or services.
4. User Obligations
You agree to:
Provide accurate, current, and complete information as required for the use of our services.
5. Services
We provide event styling, planning, and execution services specialising in weddings, private events and corporate functions. A detailed description of our services is available on our Site.
6. Enquiries
Once we receive your online enquiry form, we will follow up with an email to organise a consultation where we can further discuss your event.
7. Quote Acceptance
A quote will be provided based after the initial consultation.
All quotes are valid for 14 business days commencing from the date on the original quote.
From the date you receive the quote, your wedding/event date is available for booking. However, no booking is secured until a deposit has been paid. For this reason, we advise that you contact us as soon as possible to ensure that your desired date is available for booking.
We accept no responsibility if your date becomes booked out despite having a valid quote. We do not hold bookings until the deposit has been paid.
8. Payment
All associated hire/purchase costs will be billed to you once agreed upon. These are to be paid in full in relation to the vendors terms and conditions, including the bond of any hire items. All hire items will be coordinated by Jessica Anita Events, including delivery, set up and pack up of items. Any items purchased by you will remain your responsibility, including the pick-up of these items after the event date. Jessica Anita Events take no responsibility for items not hired out by us. Additional travel fees may take place if pick up/drop off of any goods is required.
9. Changes to services
All changes to the event styling services must be agreed upon by both parties in writing. You are allowed (1) change to your design, including colour and text choices as well as changes to print images BEFORE your design has been finalised. Additional changes, a change of the theme entirely and changes AFTER a design has been finalised will result in a fee to be paid to Jessica Anita Events and any other vendors involved. Any additional costs associated with these changes, including the cost of items that have already been paid for by Jessica Anita Events, must also be reimbursed to us in full.
10. Cancellation
In the event that your event is cancelled, the non-refundable deposit will not be refunded and any expenses already made by Jessica Anita Events, must also be paid in full within 7 days of cancelling the event. In the event external vendors are engaged, all fees paid to such vendors are non-refundable.
10.1 Stylist Cancellation
In the event that Stylist is unable to provide the event styling services outlined in this agreement, all payments made will be refunded in full.
10.2 Refunds
Jessica Anita Events will make all reasonable efforts to coordinate with and execute the services of external vendors, to the best of their ability. By agreeing to our terms and conditions, you acknowledge that Jessica Anita Events acts only as a facilitator in engaging external vendors and cannot be held responsible for the actions or failures of said vendors. By agreeing to our terms and conditions, you agree that no refunds will be available for payments made to external vendors, except in cases of non-performance by said vendors, to the discretion of Jessica Anita Events.
10.3 Final Payment
Final payment for the styling services is due no later than 2 weeks (14 days) from the date of the event, unless specified otherwise. Failure to make the final payment within the specified timeframe may result in items and services not being fulfilled. Jessica Anita Events reserves the right to withhold delivery of any final products or documentation until full payment has been received. Payment shall be made via direct deposit. Both parties agree that timely payment is essential for the successful completion of the project and the satisfaction of all parties involved.
10.4 Loss/damage/injury
Jessica Anita Events shall not be liable for any loss, damages, injury or death arising out of the misuse, or abuse of the equipment by you and/or your venue. When agreeing to our terms and conditions, you accept full responsibility for the equipment once taken you’re your possession. You are liable for the replacement cost of any equipment that is stolen, missing, vandalised or broken. Jessica Anita Events must be notified immediately of any equipment lost or damaged during the hire period. You are responsible for the security of the equipment until such time as it is returned to or collected by the Jessica Anita Events and/or, our vendors. In the event of the equipment being stolen from the venue, Jessica Anita Events must be notified in writing stating the full circumstances of the theft and the time the police were notified. Until we receive such notification, the hiring charges will continue. Payment shall be made within 7 days of such loss or damage coming to the attention of Jessica Anita Events. Full replacement costs for any Equipment lost or considered by Jessica Anita Events as being irreparably damaged.
10.5 Bond
A bond is required on top of the individual hired item cost and must be paid in full at the time of the full payment of your order is due. The bond will be refunded once all the hired items have been returned in the same condition delivered by Jessica Anita Events. Should any items be damaged or lost, it is the responsibility of the hirer and as a result, the cost will be deducted from the bond.
10.6 Accidental mishandling of goods
Jessica Anita Events agrees to exercise reasonable care in handling any items for the event. However, we shall not be held liable for minor damages to the items that may occur while in transit, or during the provision of the event, including but not limited to: minor scratches, minor scuffs, minor wear and tear. When accepting our terms and conditions, you acknowledge that certain services, such as setting up decorations, arranging floral displays or handling delicate items such as cakes, may result in accidental mishandling, or damage from the elements. Jessica Anita Events shall not be liable for any damages to the Items resulting from accidents or mishaps that occur during setup, decorating, or dismantling of the event, except in the cases of gross negligence or wilful misconduct.
11. Communication channels
The primary mode of communication shall be via e-mail. Any urgent matters may also be addressed via a phone call.
12. Response time
Our working hours are from 09:00 to 17:00. Communication will occur during these work hours for any queries, concerns, or appointment scheduling. Jessica Anita Events agrees to respond to inquiries within these hours. Any communication outside of our working hours will be addressed during the next working day. In the case of emergencies or unforeseen circumstances, we may be contacted outside of working hours.
13. Appointment Scheduling
All appointments shall be scheduled during our working hours, subject to availability. Any changes or cancellations to this must be notified, via email, in advance.
14. Additional labour
If additional labour is required on the day of the event, which was not previously agreed upon in writing, Jessica Anita Events reserves the right to charge an additional fee for such services. Unforeseen circumstances or changes in the desired outcome may necessitate additional work and Jessica Anita Events will be compensated accordingly. Any additional labour and associated fees shall be discussed and approved by Client before commencement of the services, where possible. Jessica Anita Events shall communicate the nature of the addition work and estimated cost before proceeding, where possible.
15. Publication rights
Jessica Anita Events reserves the right to publish and use all content produced during the Event, including but not limited to photographs captured by the designated photographer, for promotional and marketing purposes, unless specified in this Agreement. Photographs taken during the Event, which may include images of the Client, may be used for promotional purposes. Jessica Anita Events has the non-exclusive right to use these photographs in various media formats, including, but not limited to print, digital and social media platforms. If you wish to restrict or limit the use of photographs or any content produced during the Event, you must notify Jessica Anita Events in writing prior to the event. Such restrictions or limitations will be manually agreed upon by both parties and documented in writing, via e-mail as an addendum to this Agreement.
16. Indemnification
Client agrees to indemnify and hold harmless Jessica Anita Events, their employees, agents, and representatives from and against any claims, damages, theft, injury, death or expenses arising from or in connection with this agreement.
17. Governing Law
This agreement shall be governed by the laws of the state in which the event is taking place.
18. Entire Agreement
This agreement constitutes the entire agreement between the parties and supersedes all prior negotiations, understandings, and agreements between the parties. This agreement may not be amended except in writing and agreed by both parties.
19. Assignment
This agreement may not be assigned by either party without the consent of the other party.
20. Intellectual Property
All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of Jessica Anita Events, or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use such content without our express written permission.
21. Limitation of Liability
To the fullest extent permitted by law, Jessica Anita Events shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or our services, even if we have been advised of the possibility of such damages.
22. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Jessica Anita Events
0403 690 686
info@jae.sydney